Royal Tours & Travels respects your privacy and recognizes the need to protect the personally identifiable information (any information by which you can be identified, such as name, address, and telephone number) you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our websites. In general, you can visit Royal Tours & Travels website without telling us who you are or revealing any personal information about yourself. We track the Internet address of the domains from which people visit us and analyze this data for trends and statistics, but the individual user remains anonymous.

Some of our web pages use “cookies” so that we can better serve you with customized information when you return to our site. Cookies are identifiers which web sites send to the browser on your computer to facilitate your next visit to our site. You can set your browser to notify you when you are sent a cookie, giving you the option to decide whether or not to accept it. The information we collect and analyze is used to improve our service to you. With specific reference to booking/e-commerce transactions, Royal Tours & Travels collects the following personal mandatory information from you while transacting through Royal Tours & Travels:

• Card Holder Name
• Phone Number
• Address
• Credit Card details ( Card Number, Expiry Date, CVV )

Royal Tours & Travels does not sell or trade upon any of the above foregoing information without the consent of the user or customer. The foregoing information collected from the users/customers/travellers is put to the following use:

• Customer name, address, phone number, traveller’s name for the purpose of reservation and car booking.
• Information like Credit Card Details and Net Banking Details are usually collected directly by the payment gateways and banks and not by Royal Tours & Travels,but if ever stored or retained by us, remain internal and is never shared, except that they may be shared with third party private/government security agencies to screen for fraudulent activities. These details are also shared with certain third parties only for the purpose of processing ‘Cash Back & Discounts’ and Charge Backs, if applicable.
• Information like Mobile no, e-mail address and postal address is strictly used for booking/tracking purposes only and to send SMS of the confirmation of the booking with vehicle details. The customer/user should “opts” for receiving SMS/call under Act TRAI for such use. If you choose not to share this information, you can still visit the Royal Tours & Travels website, but you may be unable to access certain options, offers and services.

Royal Tours & Travels takes appropriate steps to protect the information you share with us. We have implemented technology and security features and strict policy guidelines to safeguard the privacy of your personally identifiable information from unauthorized access and improper use or disclosure. Please contact us on srajkumar@royaltour.in to obtain names and addresses of the specific entities that shall have access to your personal information in a given transaction.

Royal Tours & Travels will continue to enhance its security procedures as new technology becomes available, and ensures that its security procedures are compliant with current applicable regulations.

If our privacy policy changes in the future, it will be posted here and a new effective date will be shown. You should access our privacy policy regularly to ensure you understand our current policies.

All litigations arising out of this transaction are limited to Bangalore jurisdiction.

Booking

When booking car for rental services we will collect your name, address, contact number and email detail. This is help us to process your booking, to contact you if we have any problems with your request or to send you an electronic confirmation of the booking.

 

Chauffeurs App

Chauffeurs app will use for trip data collection ( No of kms & usage time) and it will allow the camera to capture the supporting documents like Parking slip, Toll slip, Interstate permit slip etc.